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Terms & Conditions

Whitewood Terrace provides access to the Whitewood Terrace website (the "website"), and sell our products to you subject to the conditions set out on this page. Please read these conditions carefully before using the website. By using the website, you signify your agreement to be bound by these Terms and Conditions.

Disclaimer
The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. This website may include inaccuracies or typographical errors. Whitewood Terrace and any other persons involved in the management of this website may make changes in the products and prices described in this website, and to the content of this website, at any time without notice. Whitewood Terrace shall not be responsible for any detrimental reliance you place on this website or its contents. Use of this website is on an "as is" basis and is entirely at your own risk.

Unless otherwise agreed to in writing by Whitewood Terrace, the contents of this website and all goods that may be provided in any connection with this website are provided "as is", and are for consumer end use only, and all express or implied conditions, representations and warranties, including any implied warranty of merchantability, for a particular purpose, or non-infringement, are denied and disclaimed, except to the jurisdiction. Except as otherwise expressly agreed, Whitewood Terrace makes no representations, warranties, covenants or guaranties as to the quality, suitability, truth, accuracy or completeness of any of the contents of this website, or any goods that may be provided or sold in any connection with this website. Any representations, warranties or covenants with respect to any goods referred to in this website shall be subject to, governed by, and as stated in the applicable contract governing the provision of same.

In connection with your viewing and use of this website, except for any commercial transactions that may be undertaken in connection with this website, Whitewood Terrace shall not be liable for any damages, harm, liability, loss, cost, expense, or injury suffered in any connection with this website whatsoever, including as a result of using, accessing, copying, or downloading any part of this website's content. In no event shall Whitewood Terrace be liable for any direct, indirect, special, incidental, or consequential damage (including loss of business, revenue, profits, use, data or other economic advantage) however it arises, whether for breach of contract, or in tort, negligence, equity, or otherwise even if Whitewood Terrace has been previously advised of the possibility of such damage.

You agree to have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the website and will not make a claim against Whitewood Terrace for lost data, re-run time, data corruption, communication interception, inaccurate output, work delays or lost profits resulting from any use of this website.

You agree to hold Whitewood Terrace absolutely harmless from, and you covenant not to take any action against Whitewood Terrace for, any claims based on using this website.

Ordering
Only order Products in accordance with the instructions on this website; and

Pay for the Products in full (without set-off or deduction of any kind) by authorising us to charge your Credit Card, Afterpay or PayPal Account.

While we will endeavour to fulfil your order, we will not be liable to any person if we decline to fulfil an order, or we are unable to supply the Products in your order. No contract for sale and purchase of Products will be formed, or variation or cancellation made, until we confirm acceptance of your order, variation, or cancellation. Some Products may be unavailable from time to time. We reserve the right to alter, upgrade or discontinue any Product or information contained on the Site without notice.

We may cancel orders if we believe that they are fraudulent, or if an error has occurred including, without limitation, listing with an incorrect price or information.

All Transactions will be charged by "Whitewood Terrace".

Pricing
The price for the Products will be:

  • the price in Australian dollars including Australian GST; and
  • the costs associated with additional services and delivering the Products to you,
  • as quoted on the Site at the time of placing your order.

Where you require the Products to be packaged in a non-standard manner, we may charge for the cost of the packaging in addition to the above mentioned costs. We may alter the prices of the Products at any time without notice.

Tax
Payment must be effected in the manner described on the website. Prices are inclusive of Goods and Services Tax.

Promotions and Offers
All promotions and offers are exclusive to www.whitewoodterrace.com unless otherwise stated. Any promotion or offer may not be used in conjunction with another unless otherwise stated. Promotions and offers are subject to availability and we reserves the right to revoke promotions and offers at any time and for any reason without notice.

We reserves the right to run promotions and offers for set periods of time and in specific geographies and not others if it so chooses.

Free gifts cannot be exchanged for cash, resold by the purchaser, or returned for a refund or replacement unless the product is faulty.

International Orders
We do not currently ship online orders outside of Australia & New Zealand, however if in future we offer this service, the below terms apply.

  • You are liable for the payment of any local country import duty, customs or sales taxes levied on the Products purchased.
  • All international orders will be converted into your local currency at the rate applied by your credit card company.
  • No GST will be charged on sales of goods dispatched outside of Australia and New Zealand.
  • Credit card transactions are processed in Australia. Some banks may charge an overseas transaction fee and or/foreign currency exchange fee for purchase made outside of Australia.

Delivery
We will deliver the Products to the premises nominated in your order at your cost (at the rate specified herein), within a reasonable time of accepting your order. If we have specified a delivery date, we will try and deliver the Products to you by that date. We will not be liable to you for late delivery. Late delivery does not entitle you to cancel any order or part of any order.

We may deliver the Products to you by instalments and each delivery will be a separate contract independent from the other deliveries. We will re-deliver, replace or refund the Product (at our option) if we have incorrectly addressed the delivery. We take no such responsibility if you gave an incorrect or insufficient address.

Title and Risk
We remain the owner of the Products we supply to you until you have paid in full all amounts that you owe us for all the Products. The Products are at your risk as soon as they leave our premises for delivery to you.

Limitation of Our Liability
To the extent permitted by law, all express or implied conditions and warranties in connection with the Site, the Service and the sale of any Products are excluded.

We do not exclude liability under any condition or warranty which cannot be excluded by law. In those circumstances, to the extent permitted by law, we expressly limit our liability for breach of a condition or warranty implied by virtue of any law at our option to:

  • the replacement of the Products; or
  • the supply of equivalent Products; or
  • making a full refund to you.

Where you resupply the Products in trade:

  • to a person, you must include a term in your contract with that person that, to the extent permitted by law, all express or implied conditions and warranties in connection with the sale of any Products are excluded; and
  • you must not make any representation in relation to the performance, quality or application of the Products without our prior written approval.

Return of Products
Please refer to our Shipping & Returns page for more information.

Privacy
Please review our Privacy Policy which also governs your visit to Whitewood Terrace.

Your Conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You must not use the website for any of the following:

  • for fraudulent purposes, or unlawful activity;
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any 'spam'

Copyright and Database Rights
We are passionate about our product and have spent many hours researching and developing our range. We ask that you respect this and don't copy, reproduce or publish any web site content without our express permission. All images and products depicted on this web site are protected by Australian copyright laws, international copyright and database right laws.

You may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without the written consent of Whitewood Terrace.

Our Contract
When you place an order to purchase a product from Whitewood Terrace, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched the product. That acceptance will be complete at the time we send the Dispatch Confirmation Email to you.

You are seeking to enter into a contract with Whitewood Terrace when you place an order.

Linked Websites
This website may contain links to other websites (linked websites). Those links are provided for convenience only and may not remain current as maintained. Whitewood Terrace is not responsible for the content or privacy practices associated with linked websites. 

The links with other websites should not be construed as an endorsement, approval or recommendation by Whitewood Terrace of the owners or operators of those linked websites, or any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.

Electronic Communications
When you visit the website or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our Reasonable Control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Indemnity
You agree to indemnify and keep us indemnified against all loss (including, without limitation, loss of profits), costs, damage, expense or injury, whether direct, indirect, special or consequential, arising directly or indirectly from, or in connection with, your access to, or use of, the Site, or the supply or non-supply of Products.

You further agree to indemnify and hold us harmless from any claim or demand, including legal fees on full indemnity basis, made by any third party due to or arising out of:

  • a breach of these Terms by you; or
  • the infringement by you, or another user of the Service using your name and password, of any intellectual property or other right of any person or entity.

Governing Law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of Queensland, Australia. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of Queensland.

Your statutory rights are not affected by these terms and conditions

Our Details
Whitewood Terrace
Registered in Australia
ABN Number: 43 791 799 545
Email Address: contact@whitewoodterrace.com

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